Following questions from Labour councillor, Alan Schneiderman, about the Council charging during the free Christmas parking period, officers have now confirmed that all the money charged in error for parking at Christmas when it should have been free has at last been refunded, apart from £139.60 where card refunds were rejected. There were 1,421 payments made over the three week free parking period, amounting to over £2,000.
The Council have also confirmed that more appropriate and robust arrangements will be put in place to avoid a repeat of this situation happening again at Christmas this year. This includes deactivating parking meters by covering them up during the free parking period so that people will not actually be able to pay. They will also publicise the free parking period in newspapers and on street adverts.
Labour’s Environment Spokesperson Cllr Alan Schneiderman said: “Free parking at Christmas should be a vital boost to our local businesses and town centres but the shambles last Christmas, as in previous years, saw people being wrongly charged when it should have been free after the initiative was poorly publicised. I am glad that, following my repeated questions, almost everyone charged in error has been refunded and that steps will now be taken to ensure that this will not happen again this Christmas.”
1. For a copy of Cllr Schneiderman’s Member’s Item on this issue at the 8 March Environment Committee see Agenda Item 6c here:
2. For a copy of Cllr Schneiderman’s question (Q16) at Full Council on 26 January see: http://barnet.moderngov.co.uk/documents/b26693/Questions%20to%20the%20Leader%20and%20Committee%20Chairmen%20if%20heshe%20has%20delegated%2026th-Jan-2016%2019.00%20Counc.pdf?T=9
To contact the Barnet Labour Group: 020 8359 2568